How It Works

From setup to fully operational in hours.

Agency Caregivers covers the full lifecycle of running a caregiver agency. Here's the flow. Simple to understand, powerful in practice.

1

Recruit caregivers

Build your caregiver pipeline with a fully customizable applicant tracking system. Post application intake forms, track candidates through hiring stages, schedule interviews, collect references, and promote applicants to active caregivers with one click.

Customizable pipeline Intake forms Interview scheduling Source tracking
2

Manage and qualify them

Every caregiver gets a rich profile: skills, certifications, availability, location, preferences, and documents. Organize them into groups, track compliance, and keep your entire pool searchable and up to date.

Rich profiles Availability tracking Groups & tags Document management
3

Match to families

When a family needs care, the platform matches them with the right caregiver based on availability, skills, location, and preferences. For long-term placements, build shortlists, coordinate interviews, manage trial shifts, and handle offers, all in one workflow.

Intelligent matching Shortlists Trial shifts Offer workflows
4

Book jobs and placements

Families book through your branded portal or via SMS. Caregivers get notified instantly and accept with one tap. Batch bookings, rush fees, availability checks, confirmations, and reminders, all automated. For ongoing placements, manage shifts with check-in/check-out and time tracking.

SMS-to-book Push notifications Batch bookings Shift management
5

Coordinate via messaging

Every booking has a conversation thread. SMS notifications keep everyone in the loop. Confirmations, reminders, and updates go out automatically. Caregivers and families don't need to download an app. Push notifications work right from their home screen.

SMS notifications Booking conversations Push alerts Automated reminders
6

Repeat at scale

Billing runs through Stripe automatically: invoicing, subscriptions, booking packages, and payouts. Automations handle follow-ups and pipeline stage transitions. Whether you have 10 caregivers or 1,000, the platform scales with you without adding headcount.

Stripe billing Automations Unlimited scale No extra staff needed

Ready to see it in action?

We'll walk you through the platform hands-on. Your branded agency can be live this week.

Book a Demo